TRIBES OF PAPUA NEW GUINEA

BOOKING CONDITIONS, ADVENTURE TRAVEL POLICY AND PARTICIPANT RISK AGREEMENT

Version date: 12 June 2024

These Booking Conditions apply to all tours, expeditions, photography tours, festival journeys, cultural visits, accommodation arrangements and related travel services organised, sold or arranged by Tribes of Papua New Guinea, operated by ATEL – PO BOX 1391 – Daulo district – Asaro – Eastern Highlands – 3441, referred to in these conditions as “the Operator”, “we”, “us” or “our”.

The person making the booking and every person travelling under that booking are referred to as the “Traveller”, “Participant”, “you” or “your”.

By paying a deposit, paying an invoice, signing this agreement, selecting an online acceptance box or participating in a tour, each Traveller confirms that they have read, understood and accepted these conditions.

1. Nature of Travel in Papua New Guinea

Papua New Guinea is a remote, developing and operationally challenging destination. Travel conditions may be very different from those in Europe, North America, Australia or other developed tourism destinations.

Travellers must expect a high degree of flexibility, patience and personal responsibility. Roads may be rough, damaged, blocked or temporarily closed. Flights may be delayed, rescheduled or cancelled. Vehicles may experience mechanical problems. Electricity, internet, telephone coverage, running water, hot water, fuel, food supplies and medical facilities may be limited or unavailable.

Accommodation, transport, food, sanitation and local services may not meet the standards normally expected in a Traveller’s home country.

By booking, the Traveller acknowledges and accepts these circumstances as a normal and foreseeable part of travel in Papua New Guinea.

2. Adventure Travel and Acceptance of Risk

Our journeys may include remote road travel, trekking, village stays, river travel, caves, waterfalls, forests, mountains, cultural ceremonies, tribal performances, festivals and visits to communities with limited infrastructure.

Participation may involve risks including, but not limited to:

illness, injury, disability or death;
malaria, dengue and other infectious or tropical diseases;
foodborne or waterborne illness;
difficult terrain, slippery trails, rivers and waterfalls;
extreme weather, flooding, landslides, earthquakes or volcanic activity;
road accidents, poor road conditions and vehicle breakdowns;
delayed or unavailable medical assistance;
crime, civil disorder, tribal conflict or political unrest;
wildlife, insects and environmental hazards;
becoming separated from the group;
actions of other Travellers, local people or independent suppliers; and
interruption or cancellation of transportation and communications.

The Traveller voluntarily accepts the risks associated with the journey and accepts personal responsibility for determining whether the tour is suitable for their physical condition, health, experience and abilities.

Nothing in these conditions excludes liability that cannot legally be excluded.

3. Itineraries Are a Statement of Intention

All itineraries are provided in good faith but are an indication of the intended program rather than a contractual guarantee that every activity will occur at a precise time, in a particular order or exactly as described.

The Operator may alter the itinerary, route, schedule, accommodation, transportation, guide, performance, village, activity, festival visit or overnight location whenever reasonably necessary because of:

safety or security concerns;
weather or natural events;
road conditions or road closures;
flight changes or cancellations;
vehicle or equipment breakdown;
illness or incapacity of staff, guides, drivers or performers;
political events, civil unrest or tribal conflict;
decisions by local communities, landowners or authorities;
the death, illness or unavailability of a community leader;
lack of fuel, food, electricity or essential supplies;
changes made by festival organisers;
permit, access or border difficulties;
circumstances beyond our reasonable control; or
the interests and welfare of the group.

Activities may be provided in a different order, on another day, in another location or through a reasonable substitute.

A reasonable alteration or substitution does not constitute failure to provide the tour and does not create an automatic right to compensation or a refund.

4. Local Communities and Cultural Activities

Tribal communities, performers, village leaders, landowners and festival organisers are independent local parties. Cultural performances and ceremonies depend upon their continued consent and availability.

The Operator cannot guarantee:

the presence of a particular individual, chief, dancer or performer;
a particular number of performers;
that a ritual will occur at an exact time;
uninterrupted access to a community or cultural site;
access to a cave, forest, waterfall, mountain or ceremonial area;
that communities will permit every requested photograph;
the behaviour, appearance or cooperation of local participants; or
that local events will occur exactly as advertised by community representatives or festival organisers.

Where a planned activity becomes unavailable, the Operator will make reasonable efforts to provide an alternative activity of cultural, photographic or experiential value. Such a substitution will normally be considered fulfilment of the relevant part of the itinerary.

5. Tour Leaders, Photographers and Guide Substitution

A tour may be promoted with a named tour leader, photographer, specialist, guide, driver or local representative. Unless the booking confirmation expressly states that the personal attendance of that individual is an essential and guaranteed condition of the booking, the named individual’s participation is not guaranteed.

The Operator may replace any tour leader, photographer, guide, driver or representative because of illness, injury, medical advice, family emergency, travel disruption, visa problems, operational requirements, safety concerns or other circumstances.

Where reasonably possible, the Operator will appoint a suitable replacement or divide responsibilities among qualified local guides, assistants and operational staff.

The substitution or absence of a particular named leader does not by itself entitle a Traveller to cancel, receive compensation or obtain a refund where the tour continues and the principal travel services are provided.

The Operator is not responsible for illness, incapacity or personal emergencies affecting guides, drivers, staff, performers or suppliers when those circumstances are beyond the Operator’s reasonable control.

6. Photography Tours and Photographic Results

Photography tours provide opportunities to photograph destinations, communities, ceremonies, landscapes and cultural activities. They do not guarantee any particular photograph or artistic result.

The Operator cannot guarantee:

particular weather or lighting;
a particular pose, expression, costume or background;
exclusive access to a subject;
uninterrupted shooting time;
the absence of other photographers or visitors;
the willingness of every person to be photographed;
the operation of a Traveller’s equipment;
a particular number of successful images; or
that every Participant will be satisfied with their photographs.

Photography guidance may include location planning, access arrangements, cultural advice, positioning, timing, lighting suggestions, technical advice or general photographic assistance. The amount and style of guidance may vary according to the group, conditions, safety considerations and the appointed leaders.

Subjective dissatisfaction with photographs, instruction style, weather, lighting or personal creative results is not a basis for a refund.

7. Force Majeure

A “Force Majeure Event” means an event or circumstance outside the Operator’s reasonable control that prevents, significantly affects or makes it unsafe or impractical to operate all or part of a tour.

Force Majeure Events include, but are not limited to:

earthquakes, volcanic activity, floods, landslides, storms, cyclones, fire or other natural disasters;
epidemics, pandemics, quarantine measures or health emergencies;
war, terrorism, piracy, civil disorder, riots or tribal conflict;
political instability, elections, government restrictions or states of emergency;
strikes or industrial disputes;
border closures, permit restrictions or government orders;
road closures, bridge failures or major infrastructure damage;
airline cancellations, airport closures or airspace restrictions;
fuel shortages or failure of essential supplies;
communications or electricity failure;
serious illness or incapacity affecting essential personnel where an immediate replacement is not reasonably available; and
any comparable event outside the Operator’s reasonable control.

The Operator is not liable for indirect losses, loss of enjoyment, missed flights, additional hotel expenses, lost income or other consequential expenses arising from a Force Majeure Event.

8. Changes or Cancellation Before Departure

If the Operator makes a minor or reasonable change before departure, the Traveller must accept that change without compensation.

If the Operator makes a substantial change that materially alters the overall character of the tour, the Operator may offer one of the following, subject to applicable law:

acceptance of the revised program;
transfer to another available tour;
a travel credit;
a replacement service of comparable value; or
a refund of the recoverable amount paid for the materially affected land service.

If the entire tour is cancelled by the Operator for reasons within the Operator’s reasonable control, the Traveller will be offered an alternative tour, travel credit or refund of the recoverable land-tour payments made to the Operator.

The Operator is not responsible for visas, vaccinations, international flights, domestic flights booked independently, insurance premiums, equipment purchases, loss of earnings or other incidental costs.

9. Changes or Cancellation After the Tour Has Started

After departure, the Operator may make any changes reasonably required for safety, operational or local reasons.

If a service cannot be provided, the Operator may arrange a reasonable alternative. No refund is payable where a reasonable alternative service is supplied.

If no reasonable alternative can be supplied, any possible refund will be limited to the recoverable direct value of the specific unused service. No refund will be based on the retail division of the total tour price because the tour price includes administration, planning, staffing, permits, advance payments, group logistics and other shared costs.

If a tour is interrupted by a Force Majeure Event, the Operator may offer a credit or a refund of recoverable amounts relating to unused services, after deducting:

services already supplied;
non-refundable supplier payments;
administrative and operational expenses;
emergency arrangements; and
other costs already committed or incurred.

10. No Refund for Services Substantially Provided

A Traveller is not entitled to a full or partial refund merely because they:

did not enjoy a particular activity;
expected a different standard of comfort;
were dissatisfied with a guide’s personality, communication style or level of knowledge;
did not obtain the photographs they expected;
chose not to participate;
arrived late or left early;
became ill or injured;
missed an activity due to their own actions;
did not inform the Operator of a problem when it could have been corrected;
disagreed with a reasonable operational decision;
experienced delays or itinerary changes customary to remote adventure travel; or
considered the experience different from their personal expectations.

Where the accommodation, meals, transportation, cultural access, guiding and principal activities have been substantially provided, dissatisfaction with individual elements does not justify a refund of the entire tour price.

11. Unused and Missed Services

No refund, credit or compensation will be provided for accommodation, meals, transportation, activities, performances or other services that a Traveller misses or does not use because of:

personal choice;
illness or injury;
late arrival;
early departure;
flight disruption affecting the Traveller’s arrival;
insufficient travel documents;
refusal to follow instructions;
removal from the tour;
physical inability to participate; or
any circumstance personal to the Traveller.

Travellers should claim such losses through their travel insurance.

12. Payments and Traveller Cancellation

A booking is confirmed only after the Operator receives the required deposit and issues written confirmation.

Unless different conditions are stated on the invoice:

a 50% deposit is required to confirm the booking;
the deposit is non-refundable;
the final balance is due no later than two months before departure; and
cancellation received within eight weeks of departure results in a cancellation charge equal to 100% of the tour price.

For cancellation more than eight weeks before departure, the deposit remains non-refundable. Any payments above the deposit may be refunded after deduction of non-refundable supplier costs and administrative expenses.

At the Operator’s discretion, the original deposit may be transferred once to another tour departing within the following calendar year, subject to:

written notice before the final balance deadline;
availability;
payment of any difference in price;
supplier approval;
no previous transfer having been made; and
any additional non-refundable costs already incurred.

A transferred deposit has no cash value and is not refundable.

13. Travel Insurance Is Mandatory

Every Traveller must hold comprehensive travel insurance for the entire journey.

The policy must be valid for Papua New Guinea and the activities included in the itinerary and should cover:

overseas medical treatment;
emergency evacuation and repatriation;
cancellation and curtailment;
missed departures and flight disruption;
personal accident;
baggage and photographic equipment;
natural disasters and severe weather;
civil unrest where available; and
all declared pre-existing medical conditions.

The Operator may request evidence of insurance before departure. Failure to obtain adequate insurance does not transfer responsibility for a Traveller’s losses or expenses to the Operator.

14. Medical Fitness and Disclosure

Each Traveller is responsible for ensuring that they are medically and physically capable of participating.

Travellers must disclose before departure any condition that may:

affect their ability to complete the itinerary;
require special medication or treatment;
place themselves or others at risk;
require dietary or mobility assistance; or
affect emergency decision-making.

The Operator may request medical clearance and may refuse or discontinue participation where it reasonably considers that a Traveller’s health or condition presents a risk to themselves, the group, staff or local communities.

Failure to disclose a relevant condition may result in removal from the tour without refund.

15. Medical Treatment and Evacuation

Medical facilities in remote areas may be basic, delayed or unavailable. Evacuation may take many hours or days and may require road transport, aircraft, helicopter, boat, porter or other arrangements.

If a Traveller is unable to make decisions, they authorise the Operator and its representatives to seek medical assistance or evacuation reasonably considered necessary.

The Traveller is responsible for all medical, evacuation, transportation, accommodation and repatriation expenses arising from their illness or injury. The Operator may require immediate reimbursement for expenses paid on the Traveller’s behalf.

The Operator, its guides and local representatives are not medical professionals unless expressly stated otherwise.

16. Airlines and Other Transportation Providers

Airlines and other transportation providers operate independently from the Operator and are governed by their own conditions of carriage.

The Operator is not responsible for:

flight delays, schedule changes or cancellations;
missed connections;
denied boarding;
baggage delay or loss;
airline insolvency;
airport closures;
airspace restrictions; or
decisions made by an airline, pilot, airport or aviation authority.

Where possible, the Operator will provide reasonable assistance, but any additional cost remains the Traveller’s responsibility or should be claimed through travel insurance.

17. Independent Suppliers

The Operator uses accommodation providers, airlines, vehicle owners, drivers, guides, communities, performers, landowners, boat operators and other independent suppliers.

These suppliers are not employees of the Operator merely because the Operator arranges or pays for their services.

To the fullest extent permitted by law, the Operator is not liable for acts, omissions, demands, misconduct or failures of independent suppliers that are outside the Operator’s reasonable control.

Nothing in this clause removes any responsibility that applicable law requires the Operator to retain.

18. Traveller Conduct and Cultural Respect

Travellers must:

follow reasonable instructions from the tour leader, guides and local authorities;
respect local customs, ceremonies, communities and photography restrictions;
remain with the group where directed;
arrive at meeting points on time;
avoid obstructing performers, ceremonial entrances or other visitors;
refrain from illegal drugs, threatening conduct, harassment or abuse;
avoid conduct that endangers themselves or others; and
obtain consent where requested before photographing local people.

The Operator may remove a Traveller whose conduct is dangerous, illegal, disruptive, abusive, culturally disrespectful or materially affects the enjoyment or safety of others.

A removed Traveller is responsible for all resulting expenses and is not entitled to a refund.

19. Tips, Gifts and Personal Requests

Tips are voluntary unless expressly included in the published program.

Local staff, performers or community members may request tips, gifts, purchases or personal assistance. Such requests do not create an obligation on the Traveller or the Operator.

Travellers should report inappropriate or repeated requests to the tour leader immediately so that the matter can be addressed.

Private payments or promises made directly by a Traveller to a guide, performer, community member or supplier are outside the Operator’s responsibility.

20. Complaints During the Tour

A Traveller must report any complaint to the tour leader, local representative or Operator as soon as reasonably possible during the journey.

The Traveller must allow the Operator a reasonable opportunity to investigate and correct the problem.

A Traveller should not remain silent throughout the tour and later seek a refund for a matter that could reasonably have been corrected at the time.

If the matter is not resolved during the tour, the Traveller must submit a detailed written complaint within 30 days after the tour ends. The complaint should include:

the booking reference;
the date and location of the incident;
the service involved;
the person notified during the tour;
the action requested at the time;
supporting photographs, messages or documents; and
the specific remedy sought.

Failure to report a problem promptly may affect the Operator’s ability to investigate or provide a remedy and may be considered when assessing the complaint, subject to applicable consumer law.

21. Refund and Compensation Assessment

Every request will be assessed according to:

the written itinerary and inclusions;
the services actually supplied;
any reasonable substitutes provided;
the reason for the change or failure;
whether the Traveller reported the matter promptly;
recoverable and non-recoverable supplier costs;
the proportion of the tour completed; and
applicable law.

Any refund, where legally due, will normally be limited to the recoverable direct value of the specific service that was not supplied and for which no reasonable alternative was provided.

There is no automatic right to a full-tour refund because one component, activity, guide, performance or expectation was not fulfilled.

22. Chargebacks and Payment Disputes

Before initiating a card chargeback or payment dispute, the Traveller must first submit the complaint directly to the Operator and allow a reasonable opportunity for investigation and response.

A chargeback must not be used to avoid cancellation charges or obtain a refund that is not permitted under these accepted conditions.

The Operator may provide the signed agreement, invoice, itinerary, correspondence and evidence of services supplied to the relevant bank or payment provider.

To the extent permitted by law, the Traveller may be responsible for reasonable costs arising from a knowingly false, fraudulent or improperly initiated chargeback.

23. Limitation of Liability

To the fullest extent permitted by law:

the Operator is not liable for indirect, incidental, special, punitive or consequential losses;
the Operator is not liable for loss of enjoyment, loss of income, loss of business, loss of opportunity or loss of photographic value;
the Operator is not liable for independently booked flights, accommodation or other arrangements; and
the Operator’s total liability for a claim relating to the tour will not exceed the amount paid by the affected Traveller to the Operator for the relevant land-tour services.

Nothing in these conditions excludes liability for fraud, wilful misconduct, gross negligence or death or personal injury where such liability cannot legally be excluded or limited.

24. Traveller Responsibility for Loss or Damage

The Traveller is responsible for loss, damage, injury, penalties or additional expenses caused by their deliberate, negligent, illegal or reckless conduct.

The Traveller agrees to reimburse the Operator for reasonable costs resulting from:

damage to accommodation, vehicles or community property;
fines or penalties arising from the Traveller’s conduct;
emergency arrangements caused by the Traveller’s actions;
failure to carry required documents;
failure to disclose relevant medical information; or
injury or damage caused to another person through the Traveller’s misconduct.

25. Passports, Visas and Entry Requirements

Each Traveller is responsible for obtaining and carrying:

a valid passport;
visas and permits;
vaccination certificates;
proof of onward travel;
insurance documents; and
any other documentation required by authorities or airlines.

Information provided by the Operator is general assistance only and may change without notice.

No refund is payable when a Traveller cannot participate because of missing, invalid or incomplete documentation.

26. Government Travel Advice

Travellers are responsible for reviewing the travel advice issued by their own government and deciding whether they are willing to travel.

A government advisory does not automatically cancel a tour or create an entitlement to a refund. If a Traveller cancels while the Operator remains willing and legally able to operate the tour, the standard Traveller cancellation conditions apply.

If government restrictions make the tour legally impossible or unsafe to operate, the Force Majeure provisions will apply.

27. Group Bookings

The person making a group booking confirms that they have authority to communicate on behalf of the group regarding administrative and payment matters.

However, every adult Traveller must individually accept these Booking Conditions and the Participant Risk Agreement.

The group organiser must provide these conditions to every Participant before payment is made.

28. Accuracy of Marketing Information

Website descriptions, brochures, social media posts, photographs, videos and promotional materials are intended to represent the general nature of our journeys.

Images may have been taken during earlier departures, different weather conditions or special events. They do not guarantee that the same people, costumes, performances, scenery, conditions or photographic opportunities will appear on every departure.

Only the services specifically listed as included in the final written itinerary and booking confirmation form part of the booking.

29. Severability

If any part of these conditions is found to be invalid or unenforceable, that part will be modified or removed only to the extent necessary. The remaining provisions will continue to apply.

30. Governing Law and Jurisdiction

These conditions and every booking are governed by the laws of Goroka, Papua New Guinea

Subject to any mandatory consumer rights, the courts of Goroka, PNG will have exclusive jurisdiction over disputes relating to the booking.

Privacy Policy

Last updated: May 01, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Asia 4 You Co Ltd, 14/4 Onnut 53 Yeek 1-7 Ket Praweth Bangkok Thailand.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Thailand
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Tribes of papua new guinea, accessible from https://tribesofpapuanewguinea.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential CookiesType: Session Cookies

Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Dat

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: hotelfiles@gmail.com